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04 // OPERATIONS
Order status updates
'Where is my order?' answers itself. The agent pulls the status and sends a WhatsApp update on every change.
Included in the Captain plan · $99 / month
What it replaces
10 'where is it' calls a day.
The ladder
- Human-led
- Answers when a customer asks.
- Human-assisted
- Sends updates at stages you choose.
- Fully autonomous
- Updates on every change, delays included.
What it needs from you
- A status source (store, sheet or supplier)
Builds on
- WhatsApp connection