06 // CUSTOMERS
Google review request
Two days after delivery, the agent asks how it went. Happy? They get a review link. Unhappy? You get an alert before it reaches Google.
Included in the Captain plan · $99 / month
What it replaces
Forgetting to ask for reviews.
The ladder
- Human-led
- A list of customers to ask.
- Human-assisted
- Sends after approval.
- Fully autonomous
- Sends on its own, routes unhappy ones to you.